How we work with you
Our Partnership Model gives you the tools and support to transform the way you communicate numbers – and supercharge customer understanding.
When you become a Plain Numbers Partner, you'll get the training and support you need to put the Plain Numbers Method into action, along with certification that shows your commitment to clear communication – and exclusive access to our community events.
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Training
Interactive training sessions that make communicating numbers easier and more effective.
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Support
Get tailored communications support and advice whenever you need it from your Partnership Manager.
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Certification
Show customers and regulators that you’re serious about clear communication with the Plain Numbers Mark.
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Community
Gain exclusive access to events, content and the latest insights.
We work with forward- thinking organisations investing in customer understanding
Plain Numbers works across a wide range of sectors – particularly those with strict legal, regulatory and mandatory requirements.
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See why banking, pension and insurance firms work with us to improve customer understanding and meet their Consumer Duty obligations.
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Energy and water firms want to deliver standout customer service and recognise the power of effective communication.
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Check out how charities, government bodies and others can make numbers work for them.
“The training (Plain Numbers approach) and the regular engagement with our partnership manager are the most useful parts of the partnership. I feel this is pitched at the right level, where meetings are not excessive but the insight and regular check-in help with momentum and planning. The responsiveness to our queries is also greatly appreciated, and the time given to help brief and generate awareness across our wider teams.”
Customer Strategy Manager at Anglian Water
We helped Thames water to enhance their customer communication – making it easier to detect leaks.
“Our customers rely on us to provide them with information in a way that allows them to make informed decisions. By working with Plain Numbers we’re able to take a step back and look at what we’re sending.”