How we work
We partner with organisations who are putting customer understanding, informed decision making and good consumer outcomes at the heart of their organisation.
Our Partnership model delivers effective change. We provide communications professionals in Partner organisations with a deep understanding of the Plain Numbers Approach. They, and their colleagues, are provided with ongoing support so that they can incorporate the Approach across all relevant customer-facing communications.
Our proven Partnership Model encompasses:
Skills transfer to Plain Numbers Practitioners within your organisation
Training to accredit an agreed number of Practitioners.
Unlimited support over the course of the Partnership as they implement the Plain Numbers Approach.
Annual top-up training and access to topic-specific Practitioner training sessions throughout the partnership
Organisation level support to successfully embed the Approach
Support from our team to monitor progress and where applicable identify barriers and agree a plan to overcome them.
Collaborative action to overcome barriers to cultural change, including engagement with specific stakeholders and wider awareness raising sessions as required.
Ongoing knowledge sharing including bespoke advice and access to knowledge sharing webinars exclusively for Plain Numbers Partner organisations.
Certification and public recognition for our work together
Use of our 'Working Together' logo signals your commitment to improving customer understanding.
We provide an agreed number of Certification credits per year. Certification signals that the Plain Numbers Approach has been fully incorporated into a specific communication.
Collaborative external engagement to maximise your profile as a Plain Numbers Partner.