Plain Numbers is good for customers, good for organisations and it’s recognised by regulators.
You already know that clear communication matters.
But if you’re not thinking about how you communicate numbers, you’re missing a powerful opportunity to connect with your customers.
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About us
Plain Numbers unlocks a whole new level of comprehension.
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The problem we’re solving
People don't understand your numbers.
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People
Introducing the faces behind Plain Numbers.
We work with forward- thinking organisations investing in customer understanding
Plain Numbers works across a wide range of sectors – particularly those with strict legal, regulatory and mandatory requirements.
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See why banking, pension and insurance firms work with us to improve customer understanding and meet their Consumer Duty obligations.
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Energy and water firms want to deliver standout customer service and recognise the power of effective communication.
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Check out how charities, government bodies and others can make numbers work for them.
“The training in the Plain Numbers Method and the regular engagement with our partnership manager are the most useful parts of the partnership. I feel this is pitched at the right level, where meetings are not excessive but the insight and regular check-ins help with momentum and planning. The responsiveness to our queries is also greatly appreciated, plus the time given to help brief and generate awareness across our wider teams.”
Customer Strategy Manager at Anglian Water
We helped Thames water to enhance their customer communication – making it easier to detect leaks.
“Our customers rely on us to provide them with information in a way that allows them to make informed decisions. By working with Plain Numbers we’re able to take a step back and look at what we’re sending.”