Plain Numbers Community Events 2025
Following the success of our Community Events in 2024, we are excited to announce the dates and topics for our 2025 sessions!
Below, you’ll find details about each session and how to register.
Keep an eye out because this is just the first five sessions, and we will be announcing more exciting events throughout 2025!
Upcoming Community Events
1. Behavioural Science in Customer Communications
Date: Wednesday, 12th February
Time: 1pm – 2pm
Who can attend: Staff from Plain Numbers Partner organisations
Behavioural science plays a crucial role in effective communication, enhancing the likelihood of customers understanding messages and taking action. We’ll be joined by Claire Hovey and Jenny Hill from our partners Signal. They are specialists in applying behavioural science to communications and will run through some basic theories and principles you can use alongside the Plain Numbers Approach to enhance the way you communicate with customers.
2. Getting the Most Out of Your Plain Numbers Partnership
Date: Tuesday, 11th March
Time: 11am – 12pm
Who can attend: Plain Numbers Practitioners, lead contacts, and other key stakeholders
This session will give you insights into the best ways to make sure you maximise the value from the support you have from Plain Numbers. We will briefly look at:
· Prioritising communications for review
· Clarifying the certification process/How informal support works
· Overcoming internal barriers/how to get buy in for Plain Numbers Implementation
· Working within regulatory constraints
· Ideas on how to embed Plain Numbers within your organisation
3. Plain Numbers in Unexpected Places
Date: Thursday, 22nd May
Time: 2pm – 3pm
Who can attend: Plain Numbers Practitioners only
We’ll be thinking outside the box about where Plain Numbers can, and has been, successfully applied. We instantly think about letters, emails and webpages but there are even wider ways you can use the approach. We’ll be inviting Practitioners to guest speak about some of their examples of communications which may include video, verbal communications and internal information. The exact details will be confirmed closer to the date.
4. Using Graphics Within the Plain Numbers Approach (re-run for Practitioners that missed this session on 11th June)
Date: Wednesday, 11th June
Time: 11am – 12pm
Who can attend: Plain Numbers Practitioners only
This session builds upon the initial Plain Numbers training. It will provide Practitioners with practical guidance on how to effectively use visual representations of numbers to support customer understanding. We will use real world examples of charts, images, infographics and more to demonstrate how to use visuals effectively.
Note that this session is the same as the one we ran on this topic in June but due to high demand from those who couldn’t make it, we are running the event again.
5. Communicating Numbers in Tables Effectively (re-run for Practitioners that missed this session on 14th Nov)
Date: Monday, 10th November
Time: 2pm – 3pm
Who can attend: Plain Numbers Practitioners only
Are tables an effective way to communicate numbers? The Plain Numbers Approach often encourages you to question whether tables are needed. There are times when using a table is the best way to present complex information. So, what’s the difference between a good table of numbers and a bad table of numbers from a customer understanding perspective? Join us to learn how to apply the Plain Numbers Principles you learnt about in your training to tables of information and make them as easy as possible to understand.
Note that this session is the same as the one we ran on this topic in November but due to high demand from those who couldn’t make it, we are running the event again.
New for 2025: Plain Numbers Newsletter
Stay informed about our latest news, insights, and events by subscribing to our newsletter here. Feel free to share this link with your colleagues, especially Plain Numbers Practitioners and Champions.
Plain Numbers Practitioner Top-Up Training
Date: Wednesday, 19th February
Time: 10:00 AM – 12:00 PM
Who can attend: Plain Numbers Practitioners only
This session will refresh and build on your Practitioner Training. Bring your questions, and we’ll provide guidance to help you fully integrate Plain Numbers principles into your organisation.
Sign up here. Please book one place per Practitioner to ensure availability.