Make numbers a communication superpower.
We’re a numbers-first communications partner. We work with you to transform confusing numbers into clear communication.
With the Plain Numbers Method and our support you can double the number of customers who understand your communications.
Why improve customer understanding with Plain Numbers?
Turn confusing numbers into clear customer communications
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For your customer
Clearer numbers mean fairer, easier to understand communication, so your customers can make informed choices with confidence.
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For your regulator
Clear communication isn’t just good practice – it's a requirement. Regulators want to see you present information in a way customers can understand.
“By working with Plain Numbers we’re able to take a step back and look at what we’re sending and ask ourselves, is it clear what we want the customer to do? Are we providing context and narrative around the numbers and data we’ve used? Our partnership is invaluable.”
Leading organisations using Plain Numbers to build customer trust:
How we increase customer understanding for clearer communication.
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We give you the proven methodology and ongoing support to transform how you communicate numbers
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See the independent research that proves our method works - with studies showing we can double customer understanding.
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Real-world examples of how we're improving customer understanding.
The problem we’re facing
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1 in 5 adults in the UK
feel anxious about numbers and avoid situations involving numeracy, such as financial planning.
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49% of the UK population
at working age, have numeracy skills equivalent to primary school levels.
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Customers don't understand
and many organisations are unaware of how low the levels of customer understanding are.
