https://plainnumbers.org.uk/insights daily 0.75 2026-04-02 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/8c6e7aa1-b01d-4b88-993d-f924925bd3b1/Aviva_casestudy.jpg https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/6cdd5bf4-228e-4107-ab4f-464b43ca312a/Aviva_logo.png https://plainnumbers.org.uk/insights/why-theres-no-magic-number-for-customer-understandingnbsp monthly 0.5 2026-04-02 https://plainnumbers.org.uk/insights/the-financial-conduct-authority-has-partnered-with-plain-numbers monthly 0.5 2026-03-26 https://plainnumbers.org.uk/insights/what-the-fcas-consumer-understanding-report-means-for-your-firm monthly 0.5 2026-03-23 https://plainnumbers.org.uk/insights/how-to-assess-the-risk-that-people-might-misunderstand-numbers-in-your-communicationnbsp-lmg25 monthly 0.5 2026-03-17 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/a30f1385-0681-4831-8684-67c9f81e357d/Assess+Risk+Image Insights - How to assess the risk that people might misunderstand numbers in your communications - 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How Plain Numbers transforms understanding of the cost of credit. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/c9b1267f-55d8-4e40-b08e-cd74e07747f1/graph.jpg Insights - How Plain Numbers transforms understanding of the cost of credit. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/reflecting-on-2024-a-year-of-growth-and-collaborationnbspnbsp monthly 0.5 2025-08-12 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/121ebc3e-553c-4c02-b42c-bc34e2412d66/Bobby+screenshot+.jpg Insights - Reflecting on 2024: a year of growth and collaboration   - Make it stand out Plain Numbers Certified videos from Vanquis Banking Group featuring Bobby Seagull https://plainnumbers.org.uk/insights/new-webinar-does-apr-help-consumers-understand-the-costs-of-short-term-small-sum-loans monthly 0.5 2024-12-17 https://plainnumbers.org.uk/insights/plain-numbers-community-events-2025 monthly 0.5 2024-12-12 https://plainnumbers.org.uk/insights/seven-mistakes-to-avoid-when-youre-working-to-improve-customer-understandingnbspnbsp monthly 0.5 2026-02-24 https://plainnumbers.org.uk/insights/can-regulations-get-in-the-way-of-customer-understanding-our-perspective-on-the-fcas-call-for-inputnbsp monthly 0.5 2024-11-26 https://plainnumbers.org.uk/insights/plain-numbers-in-practice-case-studies monthly 0.5 2024-12-05 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/f4dca698-b50b-4592-a2b1-553065a1a7b9/Slide1.jpg Insights - 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The Vanquis Banking Group become a Plain Numbers Partner - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/abi-conference-2023-marks-one-year-of-plain-numbers-partnerships-in-insurance-and-long-term-savings monthly 0.5 2023-02-21 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1676394588723-0SUFAR544E6FHCMYA4IP/ABI+logo+medley+%281%29.png Insights - ABI Conference 2023 marks one year of Plain Numbers Partnerships in Insurance and Long-Term Savings - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/uks-biggest-building-society-joins-plain-numbers-on-a-three-year-partnership monthly 0.5 2023-02-20 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/35e37f50-247f-4eaa-8d44-40673210d7d4/Nationwide+Announcement+.png Insights - UK’s biggest building society joins Plain Numbers on a three-year Partnership - 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How Plain Numbers is helping Direct Line Group with customer comprehension ahead of A New Consumer Duty - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/jaja-become-first-credit-provider-to-join-the-plain-numbers-community monthly 0.5 2023-02-01 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/06215c49-4a6e-4f8c-9235-64c601be1c69/Jaja+Announcement+.png Insights - Jaja becomes first credit provider to join the Plain Numbers Community - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/paycaptain-first-payroll-to-partner monthly 0.5 2023-02-01 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/cae99e5e-9fd7-49e8-a456-733db67bdb90/PayCaptain+Announcement++%281%29.png Insights - PayCaptain is the first payroll provider to become a Plain Numbers Partner - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/the-west-brom monthly 0.5 2023-02-09 https://plainnumbers.org.uk/insights/new-fca-consumer-duty monthly 0.5 2022-07-28 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/0fcb8789-461b-456e-92bd-08a0b2a7f183/Customer+vulnerability.png Insights - New FCA Consumer Duty calls on firms to take poor numeracy into account in their communications - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/f855a26d-3aad-4964-822f-7fb315b9d347/trial.png Insights - New FCA Consumer Duty calls on firms to take poor numeracy into account in their communications - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/payplan-offers-improved-service-for-customers-through-partnership-with-plain-numbers monthly 0.5 2022-07-18 https://plainnumbers.org.uk/insights/launch-anniversary monthly 0.5 2022-07-01 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/126d53ac-1e47-4a65-8744-2dedf7b71f2b/Launch.jpg Insights - Celebrating one year since the launch of Plain Numbers - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/the-cost-of-living-crisis monthly 0.5 2022-06-08 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1654677040523-GP6H49IV7JK6J4Y11W8C/unsplash-image-3-Tc_5LROrM.jpg Insights - The cost of living crisis: making consumer communications even more important. - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/bsa-consumer-duty monthly 0.5 2022-05-06 https://plainnumbers.org.uk/insights/bankofenglandcomms monthly 0.5 2022-06-07 https://plainnumbers.org.uk/insights/maths-anxiety-what-is-it-and-how-does-it-impact-consumers monthly 0.5 2024-11-04 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/0b9494db-9bd0-419a-88fc-e96ff0cd2290/1569426670314.jpg Insights - Maths Anxiety. What is it and how does it impact consumers? - Ben Perkins, our Director of Partnerships and Services, has years of experience working with people with low confidence in numeracy and maths anxiety. In this blog he sheds light on what maths anxiety means and how it can impact consumers. https://plainnumbers.org.uk/insights/abi-becomes-a-plain-numbers-advisory-partner monthly 0.5 2022-02-22 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/e722297e-986d-4f7a-b9a8-cf59c853b282/ABI+Partner+announcement+static.png Insights - ABI becomes a Plain Numbers Advisory Partner We are delighted that The Association of British Insurers (ABI) has announced that they have joined forces with Plain Numbers as an Advisory Partner. https://plainnumbers.org.uk/insights/champions monthly 0.5 2022-01-31 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1643641617816-B9S94HIWMQQAL82EZESF/unsplash-image-GwOqUzrDSRM.jpg Insights - New Plain Numbers Champions Training Launched This January we launched a brand-new programme of workshops to help people become Plain Numbers Champions. https://plainnumbers.org.uk/insights/reflecting-on-2021-at-plain-numbers monthly 0.5 2021-12-31 https://plainnumbers.org.uk/insights/consumer-duty monthly 0.5 2021-12-08 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/2208b89a-b7ed-4aee-ab68-30b3de1f58b3/pexels-tima-miroshnichenko-6694489.jpg Insights - Plain Numbers welcomes FCA’s latest update on a new Consumer Duty https://plainnumbers.org.uk/insights/blog-post-title-two-db4a4 monthly 0.5 2022-03-09 https://plainnumbers.org.uk/insights/Blog Post Title One-hg2n3 monthly 0.5 2022-03-09 https://plainnumbers.org.uk/insights/phase-1-project-report-now-published monthly 0.5 2021-12-08 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1625483300365-ZHPMDHZ7YQAHUW3W0HB2/Plain_Numbers_Research_1.png Insights - Phase 1 Project Report. Now Published - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1625482649896-PA9YN5TC7N906JUFSQL8/Plain_Numbers_Research_2.png Insights - Phase 1 Project Report. Now Published - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1625483327229-KM1S1OZMRZ2H1GMWMTYW/Plain_Numbers_Research_3.png Insights - Phase 1 Project Report. Now Published - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1625484910422-8BT1IE6AZQZD5YYMCK5O/Consumer_vulnerability_2.png Insights - Phase 1 Project Report. Now Published - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://plainnumbers.org.uk/insights/fca-vulnerable-customer-response monthly 0.5 2021-12-31 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1602312453930-UWU5X8QCSW4G1O8S1TFY/FCA+OP8.jpg Insights - FCA Vulnerable Customers Guidance response FCA Occasional Paper 8 - Consumer Vulnerabilities, 2015 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1602312594990-XU3HYIHKYJZCWIJTJF46/5+questions.jpg Insights - FCA Vulnerable Customers Guidance response Questions used by Ipsos-Mori survey of a representative sample of the UK adult population https://plainnumbers.org.uk/insights/cma-vulnerable-customers monthly 0.5 2021-02-28 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1602352010481-3C0PZP9ICPTGPDMID49B/5+questions.jpg Insights - Input to CMA Vulnerable Customers team 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https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907944390-IX7LHNS1DACNUWK8I8W7/Santander_logo.png https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/9ea69896-06e1-4fb4-82e7-d63923eb649c/Mimi-square.jpg https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/3fa0de2a-d9ad-4bbe-8dcc-a79cac2b326c/Santander-before-1.png https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/8ca96565-aaae-4b80-971e-5885818c7f56/Santander-after.png https://plainnumbers.org.uk/home daily 1.0 2026-03-26 https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/0ae41ddc-6f00-47b6-b6a4-5e04a696f40c/PN_Home_Method.jpg Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/de49267c-ebee-4cc2-b8f2-0a83582e7c26/PN_Home_Insights.jpg Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/ecd3fb34-feef-4596-b500-eeca99bcbb73/PN_Home_CaseStudies.jpg Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/b2804ed5-c5fc-4145-9e23-3a187ddbc1b3/PN_Home_Fact1.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/b8e5439b-41c7-45de-9b44-0833907b81ff/PN_Home_Fact2.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/317ead81-4136-4a2b-b6ab-5b32bd8fc536/PN_Home_Fact3.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/35032429-9ba3-4792-ab11-76e635d0e0ec/PN_HWW_Certification.jpg Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/63da61bf-9941-4af1-bf1a-856894cf738f/PN_Jaja_inset.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/f71a3540-2e2c-4bb6-b08d-54ba7a7ede40/PN_Zone_4-Events.jpg Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/674ac595-110c-412f-b4f4-616a8adf6267/ThamesWater_logo.png https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907700866-XC0U1123MGPMTOLBLGUB/Admiral_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907709572-BGCGM8END5KDYOM82K90/Aviva_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907427188-3UYPYK8MLME42PWER934/Bupa_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907352376-LEBJFLAHFLAF15UWN7YS/CitizensAdvice_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907692982-UY1T7LEX2RIPTOUQT6ND/L%26G_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907768474-P0U55916RRL7HAKA6AYP/Nationwide_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907565672-4KDPVR0B9LA94RQ2UN1L/Natwest_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907692874-DH2SMNN1LJNY73V1FKA1/Santander_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907185057-LLD2JKM8PB774D6C9UGJ/Scottish_power_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1742907206898-UAXWLJ755LJZKPX83LEZ/StepChange_logo.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1749728975842-YVHUCSGMMN5Z60M8C4BU/Logos+for+website++%284%29.png Welcome to Plain Numbers https://images.squarespace-cdn.com/content/v1/5f7f7734f7e47f08bc961018/1743071980718-2A4FNLQA08HC5O4GBK2Z/ThamesWater_logo.png Welcome to Plain Numbers https://plainnumbers.org.uk/moneyandpensionsservice daily 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